Joe was essential in planning my trip to SE Asia. He was very patient in presenting Mekong River cruise information until I found just the right one; I even received a free single supplement for a deluxe cabin. Also took time to find the best air fare. He planned an extension to Danang, Hoi An, Hue and Laos. All of the hotels were perfect, reflecting the character of each city and located in ideal locations where touring the areas on foot was no problem.
The transfers from the airports to the hotels and back were arranged with the guides checking us in to all hotels, accompanying us to the airport ticket counters and not leaving us until we went through security. In a country like Laos where little English is spoken this was very important. Throughout the trip I had some questions and emailed him. Within hours he had answered and taken care of all concerns--even when, for him, it was the middle of the night. My 3 1/2 week trip, which involved 3 countries and much air travel, was flawless.
Debbie
St. Louis, Missouri