My brother and sister in law did the planning with Joe. My wife and I participated in the trip. It was excellent. We had a great time.
dan
st louis , mo
Joe Lang is a great travel agent, always ready to help, very knowledgable, and, most importantly, around in those inevitable emergencies when the flight is cancelled and you really have to get home. A call to Joe, no matter what time of day or night, and he gets you out of a bind. This happened most recently when I was trying to get from Detroit to Raleigh and the flight was delayed (even worse than canceled). Joe managed to rebook me through Atlanta and I made it in time for the dinner in my honor.
frequent flyer
Ann Arbor
Joe was very easy to work with. He listened, took into account my priorities, and responded to my questions/phone calls quickly and professionally. Joe also appeared knowledgeable about many places in my area of interest. He didn't hesitate to look things up, give me options and allay my fears.
essie
clayton, missouri